FAQs

We’ve compiled a list of frequently asked questions to help you understand our services and processes better. If you don’t find the answer you’re looking for, please don’t hesitate to contact us directly.

General Questions:

• What services does SkyeThomas.Shop offer? We specialize in digital marketing services, primarily focusing on Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising, and content marketing. We help businesses improve their online visibility, drive traffic to their websites, and generate more leads and sales.
• What is SEO? SEO (Search Engine Optimization) is the practice of optimizing your website and online content to rank higher in search engine results pages (SERPs) like Google. This involves various techniques, including keyword research, on-page optimization, link building, and technical SEO.
• What is PPC? PPC (Pay-Per-Click) advertising is an online advertising model where you pay a fee each time someone clicks on your ad. Popular PPC platforms include Google Ads and social media advertising.
• What is content marketing? Content marketing involves creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience — and, ultimately, to drive profitable customer action.  

Service-Specific Questions:

• How do you determine pricing for your services? Our pricing is based on the scope of the project, the specific services required, and the level of expertise involved. We provide custom quotes for each client after discussing their individual needs and goals.
• How long does it take to see results from SEO? SEO is a long-term strategy, and it can take several months to see significant results. The timeline depends on various factors, including the competitiveness of your industry, the current state of your website, and the specific SEO strategies implemented.  
• Do you guarantee top rankings in search engines? No, we cannot guarantee specific rankings. SEO is a complex and constantly evolving field, and search engine algorithms are constantly changing. However, we use proven SEO strategies and best practices to improve your website’s visibility and organic search performance.
• What kind of reporting do you provide? We provide regular reports that track key metrics, such as website traffic, keyword rankings, and conversion rates. We tailor our reporting to each client’s specific needs and goals.
• What is included in your PPC management services? Our PPC management services typically include keyword research, ad creation, campaign setup and management, bid optimization, and performance tracking and reporting.

Payment and Billing Questions:

• What payment methods do you accept? We accept major credit and debit cards, PayPal, and bank transfers (for larger projects). Please see our Payment Methods page for more details.
• When are invoices sent? Invoices are typically sent monthly, upon project completion or according to the agreed-upon payment schedule outlined in the project agreement.

Other Questions:

• What is your refund policy? Please refer to our Returns and Refund Policy page for detailed information about our refund process.
• How can I contact you? You can contact us through contact page.
• Do you offer free consultations? Yes, we offer free initial consultations to discuss your marketing needs and how we can help you achieve your goals.

We hope these FAQs have been helpful. If you have any other questions, please don’t hesitate to contact us! Sources and related content